Plantronics EncorePro HW520 headset

With numerous agents talking on the phone at the same time, call centers typically offer users dual-ear headsets which serve two purposes. First, by having both ears covered, the user can hear more clearly and focus better on their calls. This improves call efficiency, because you don’t need to ask for information to be repeated and agents won’t take down incorrect information when taking orders.

EXTREMELY COMFORTABLE

Completely re-imagined for the demands of the modern customer service center and office, the Plantronics HW520 EncorePro has soft ear cushions for all-day wearing comfort, an adjustable headband, and clothing clip for cord management to remove any tugging or pulling.

GREAT SOUNDING AUDIO

With many phones raising the standard in audio quality, wideband audio delivers a richer, clearer conversation and reduces listening fatigue. The Plantronics HW520 EncorePro also includes SoundGuard technology that protects users from noise spikes and meets OSHA/Noise at Work standards.

FLEXIBLE MICROPHONE

The Plantronics HW520 flexible microphone is noise canceling to cut down on back ground noise around you, ensuring your caller will hear you comfortably above any other background noise.  With visual and tactile positioning guides, you will be confident that your headset microphone is positioned perfectly for each call.